Digital Services Act
Sojial's posture under the EU Digital Services Act (DSA) as a small online platform. This describes our intended approach; final wording is subject to legal review.
Status: Reviewed · public-launch ready (GO) · Last updated: 2026-06-18
Point of contact
Point of contact for users and authorities: legal@sojial.com (authorities and legal notices) and safety@sojial.com (content reports). Communication is possible in English and German.
Notice & action
Anyone can report illegal content through the in-app report action or safety@sojial.com. We assess valid notices and act proportionately. See Content reporting.
Illegal content
We remove or disable access to illegal content once we obtain actual knowledge of it, and we cooperate with competent authorities and valid orders as required by the DSA.
Moderation & statement of reasons
When we restrict content or accounts on DSA grounds, we provide affected users with a statement of reasons explaining the decision and the available redress.
Terms transparency
Our Terms and Community Guidelines set out our content rules and how we enforce them in clear language.
Complaints & redress
Affected users can lodge a complaint and seek review through our internal complaint handling (see Moderation appeals), use a certified out-of-court dispute-settlement body where available, and go to court.
Transparency reporting
Sojial maintains a basic DSA transparency record from launch, covering moderation decisions, user reports, appeals and relevant safety actions. Unless a different legal cadence becomes mandatory, Sojial publishes a voluntary annual transparency summary. First reporting period: public launch date until 31 December 2026; first planned publication: Q1 2027.
Not a VLOP
Sojial is not a Very Large Online Platform (VLOP) and is not designated as such; the additional VLOP-specific obligations do not apply.
Contact
DSA / legal: legal@sojial.com · content reports: safety@sojial.com